Our Guarantee

 Customer service is the most important aspect of business to us. We guarantee that our unlock codes will work or your money will be fully refunded. If your unlock code does not work, you must submit to us visial proof in video showing the device IMEI # and showing the code not working. We must have video due to unfortunate fraud regarding codes not working. Our codes work and we back that up 100%. Please be sure that the IMEI # you provide us is correct as an incorrect IMEI will produce an incorrect code. We are not responsible for incorrect IMEI's and you will not be refunded.

Privacy Policy

We respect your privacy. Any information gathered by FreeYourHTC.COM will be kept private. We will not share, or sell your information to anyone except when required by law. Orders placed online are placed through a secure server for your protection. Your credit card number is not shared or visible as your payments are made securely using PayPal.

To send unlock codes, an email address is required. You may request not to provide your e-mail address if desired, however it may delay the delivery of your order.

We track paths taken through our site in order to improve our site for your shopping experience only. Our online server software also retrieves information about which operating system you use which sometimes helps us in resolving compatibility problems with our shopping cart. We do not use this information for any other reason.